Overview
Shipping Policy:
- Dispatch Time: All orders are processed and dispatched within 24 hours of receiving your order confirmation.
- Shipping Costs:
- Free Shipping: Enjoy free shipping on all orders above 99 AED.
- Standard Shipping: For orders below 99 AED, a flat shipping fee of 10 AED will apply.
- Delivery Time: Our standard delivery time within the UAE is typically 1-2 business days, depending on your location.
Returns Policy:
- Return Eligibility: We accept returns within 7 days of delivery if the product is defective or incorrect.
- Conditions for Return: The item must be unused, in the same condition 1-that you received it, and in its original packaging. Please provide proof of purchase when requesting a return.
- Return Process: To initiate a return, please contact our customer service team on whatsapp at +971581727288, We will guide you through the return process and provide you with a return shipping address if necessary.
- Refunds: Once we receive and inspect the returned item, we will notify you of the approval of your refund. Approved refunds will be processed within 24 hours and a credit will automatically be applied to your original method of payment.
Exchanges: Unfortunately, we do not offer exchanges. If you need a different size or product, please return the original item for a refund and place a new order.
Contact Us: If you have any questions regarding our shipping or returns policy, please don’t hesitate to reach out to our customer support team on WhatsApp
We strive to provide you with the best shopping experience at BulkteesFactory.shop and appreciate your business!